We provide every customer with Unlimited Tech Support, with deluxe installation support via telephone and GotoMeeting® at no extra charge!
That's right! We do not charge for VIP Conceirge Service, Training, and Technical Support.
Once you have made a purchase, we can walk you through step-by-step over the phone and even set it up for you* during setup, installation, or use.
Because our engineers are certified as Nuance Elite Partners, we are equipped to thoroughly train doctors to use Nuance Medical Dragon software to its fullest extent for saving time and money. Plus we can trouble shoot any challenge you may have implementing and using this speech recognition software.
Our Unlimited Free Conceirge Tech Support means you have continuous access to our tech support team Monday through Friday, 9AM-6PM EDT, and also on Saturday 11-1PM.
Don't just take our word for it:
Everything as promised. Contracted dragon medical one, installed on all devices, and bought two mics. Seamless, professional, and friendly. (click for review page)
*For those customers who are using high speed internet connections, a new form of tech support is now available. This new way of providing tech support utilizes GotoMeeting®. GotoMeeting allows the tech support technician to view your computer remotely and allows them to assist you just like they were sitting right in front of your computer.